The desk arrived right on time and per our agreement. Su Casa is not the Cable Guy. We agreed that they would show up on a Tuesday after 1PM. Two delivery men arrived in uniform at 1:05, greeted by my flustered husband and "ferocious" puggle. Daniel asked if they were scared of dogs.
"No," one replied, "especially not that one." Daniel asked what he needed to do, and they said, "Just let us know where you want to set it up." They pet the dog and followed Daniel to the office so he could show them.
He said, "Is there anything you need me to do?"
"Not at all," they said. They lugged the boxes up the stairs, assembled the desk, and set it up exactly where Daniel asked them to within 10 minutes. They asked Daniel to check it out. Since we hadn't sold the old desk yet, he asked them to place the new desk in the middle of the floor in our office. Daniel would have to move it. They showed him how to disassemble it, wiped it down, and asked if he had any questions before taking all the boxes and trash with them and leaving.
"I'm not saying this for your blog," Daniel said, "but this was probably the best delivery experience I've had with any company. They were in and out in ten minutes, extremely professional and knew what they were doing. And they didn't leave a mess behind. The only finger I lifted was to unlock the door."
I remembered another desk delivery from years ago, where I had to leave work to meet the delivery person at my townhouse and then had to coerce him to take the (200 lb desk) off the truck. He proceeded to leave it in the parking lot. Daniel had to meet me at home just to get the thing in the house. This was not that.
Now if only I had that robin's egg blue chair to go with it, we'd be in business.